After Sales Service
Athenian Yachts are totally dedicated to offering the highest levels of customer satisfaction in the industry. All new boats come with the manufacturer’s guarantee that covers everything onboard the boats for a year and the hull decks and superstructures have up to 5 years cover.Engines have 2 to 5 years cover and we work closely with main agents to commission and service the engines.
At Athenian Yachts we have a fix first and claim later policy, this allows us to go straight to the issue and fix it without waiting for reports to be processed. In most cases we are able to get parts from the factories within 48hrs.
The service from Athenian Yachts, does not stop at delivery. Our after sales team is always on hand if and when needed. As Jeanneau Power, Jeanneau Sailboat , Prestige & Lagoon Dealers for Greece, we’ve been working with Jeanneau Prestige & Lagoon internationally to supply customers with Jeanneau new Boats and Yachts which enables our after sales department to supply full range of spare parts and give us access to a vast range of marine factory suppliers.
The insurance of yachts is a complex matter that requires experience and expertise to assure that Owners interests and assets are fully protected. At Athenian Yachts we have a very close working relationship with well qualified insurance brokers who are investing every year in the researching the international marine insurance industry, and developing sophisticated covers tailored to our Clients requirements